Priority Service

Priority Service


Priority Service

We offer WordPress Emergency Support and Priority Service for when it seems like just about everything is going wrong with your WordPress site.


We know WordPress inside and out and have supported hundreds of sites of all sizes. WordPress updates don’t always run trouble free, and failing to upgrade places your WordPress site at risk. Why worry!


We can run and test your WordPress updates for you and if you looking for a more long-term arrangement why not sign up to one of our WordPress maintenance packages. When technology works it is an amazing, powerful tool. But when things go wrong, the consequences can be dire.



This support service can help you with these problems and more:


  • You have received an email from your site saying “Your Site is Experiencing a Technical Issue.”
  • WordPress is saying it has a fatal error.
  • Your website is down or displaying an “Error establishing a database connection” message.
  • Your theme is either messed up or has returned to its default theme.
  • You’re getting some sort of error on every page.
  • None of your images show up.
  • Your WordPress site has been hacked.
  • Hackers have filled your site with embarrassing images, or compromised your user confidentiality.
  • Your WordPress admin area has scrambled.
  • You’re locked out of your admin panel, and your website is displaying only a white page (white screen of death).
  • You’re getting complaints from visitors regarding a red warning about hackers when they visit your site.
  • Google has emailed you about security issues.
  • A WordPress update broke your site.
  • Strange characters suddenly show up all over your site.
  • You need changes made to your site urgently.



  •  One-Off Incident Support
  •  Priority Response
  •  100% Money Back Guarantee if it can’t be fixed
  •  We will take immediate measures to protect the reputation of your site
  •  We will update you every step of the way
  •  Based in UK
  •  90% of orders have been fixed within the hour



Terms and Conditions

The price below includes a fast response and up to 1 hour of work on your WordPress Website. Additional time is charged at £30 an hour but we will always seek approval before going over the initial 1 hour limit. If we can’t fix your WordPress site there is no charge.


priority service90% of WordPress Support orders have been fixed within an hour of starting work on them.  We aim to be as quick as we can, you can email us beforehand to confirm how quick we can respond to your WP Emergency, or use the Premium Response Service. If at any point we think that the work is going to take longer than an hour we will stop and come back to you to see what you want to do, if you don’t want to proceed and the issue hasn’t been solved you will received your money back as your covered by our money back guarantee.


Maybe you don’t have an Emergency and are just looking for ongoing support we can still definitely help, please get in Contact.


Possibly you still have access to the WordPress admin area, then we will need  you to set up an admin login setting up for us. We will also need access to your hosting account where we will be able to get all the information we need to proceed with the work.


We accept Bank Transfers, Debit or Credit Cards, PayPal & Direct Debits, though its recommended to use Debit or Credit Cards or PayPal as the payments are instant and it won’t hold the work up waiting for payments to process.




Email us at,  click the chat button, or purchase a service.


If you proceed with the order online we get notified as soon as the order is placed and will contact you by return.


Address: St Ann’s Crescent, Gosport, PO12 3JJ



Monday – Friday: 8am – 6pm

Saturday: 9am – 4pm

Sunday: 9am – 4pm

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